Billing and credits
backcrew is prepaid: you buy credits and agents spend them on what they actually use. There are no plans or seats, and credits never expire. 1,000 credits = $1.
Buy credits
Section titled “Buy credits”Owners and people with the Billing role buy credits on the Billing page. Payment is by card through Stripe; the credits arrive as soon as the payment clears, with a receipt.
See what you spend
Section titled “See what you spend”The Billing page shows:
- your balance, in credits and dollars,
- spending this month and against your monthly limit,
- usage by agent, by model and by day,
- every ledger entry - each charge says what it was for, e.g. Invoke via the API - 1,240 in / 310 out tokens.
Running low
Section titled “Running low”- Below the low-balance line, owners and Billing get an alert (in the app and by email).
- At zero, agents stop answering until credits are added. Visitors on your widget or Telegram see a polite “not available right now”.
- A monthly limit, if your workspace has one, stops spending for the rest of the month once reached.
What each thing costs is in Credits.